Product Information
Delivery & Returns
Designed for use under high neck Turn Out rugs, the Turn Out head was created especially for mud monsters, perfect for preventing mud and stable stains and also helps prevent clipped faces getting all hairy again.
Extensively trialled and based on Snuggy's successful and unique hood design, the Snuggy Hoods' Head features generous eye and ear holes, carefully constructed seams that avoid pressure on sensitive poll and muzzle areas and double Velcro fastening behind the poll, for extra security and excellent fit.
The Head extends slightly along the neck, which enables it to be used with turnout rugs that have full/high necks. With a certain amount of stretch in the Head - it makes it easy to pull on and off and is comfortable and durable.
Easy to wash and care for it is an essential part of any winter management routine. An optional zip for ease of fitting and ears for that extra bit of coverage are also available
Delivery
Snuggy Hoods aim to dispatch stock items within 3 business days (Monday to Friday excluding Bank Holidays) after the order was placed, subject to product availability. We will aim to dispatch Made to order items such as Jams, Sheath and Udder Covers and Made to measure items within 14 days
No orders will be dispatched on Saturday or Sunday or Bank Holidays – unless by prior arrangement at extra cost to the customer.
You must inform us as soon as possible if your parcel has been delayed or damaged in transit.
Returns & Exchanges
Your rights to return goods are protected under the EU Distance Selling Directive.
Unspoiled goods may be exchanged or refunded if returned (at customers expense) within 14 days of order along with proof of purchase. Soiled goods will not be considered for exchange or refund. This does not affect your statutory rights. Please notify Snuggy Hoods of any goods that have been damaged in transit within 72 hours of receipt or no exchange will be considered. Please dispatch goods by Recorded Post or Parcel Force and include proof of purchase and reason for exchange or refund. Snuggy Hoods will not be responsible for returned goods that are lost in transit.
Please note, goods will only be considered for exchange or refund if they are clean and dry and in new condition. P&P for exchanges will be charged at our current rate. Please try to order the correct size and contact us if we can be of any further help with sizing.