Product Information
Delivery & Returns
Inspired by our Udder Cover we have spent a long time designing the Snuggy Sheath Cover. The clever design allows the horse/pony to still urinate comfortably but at the same time offering maximum protection of the sheath area.
Made from the same fabric as the Sweet Itch Body it is a separate piece so can be removed for regular washing and attaches to the rug with strong Velcro fastenings. A must for those severe sufferers.
If ordering the Sheath Cover alone you will need to let us know if you need the Velcro attachments to sew on to your rug.
Delivery
Snuggy Hoods aim to dispatch stock items within 3 business days (Monday to Friday excluding Bank Holidays) after the order was placed, subject to product availability. We will aim to dispatch Made to order items such as Jams, Sheath and Udder Covers and Made to measure items within 14 days
No orders will be dispatched on Saturday or Sunday or Bank Holidays – unless by prior arrangement at extra cost to the customer.
You must inform us as soon as possible if your parcel has been delayed or damaged in transit.
Returns & Exchanges
Your rights to return goods are protected under the EU Distance Selling Directive.
Unspoiled goods may be exchanged or refunded if returned (at customers expense) within 14 days of order along with proof of purchase. Soiled goods will not be considered for exchange or refund. This does not affect your statutory rights. Please notify Snuggy Hoods of any goods that have been damaged in transit within 72 hours of receipt or no exchange will be considered. Please dispatch goods by Recorded Post or Parcel Force and include proof of purchase and reason for exchange or refund. Snuggy Hoods will not be responsible for returned goods that are lost in transit.
Please note, goods will only be considered for exchange or refund if they are clean and dry and in new condition. P&P for exchanges will be charged at our current rate. Please try to order the correct size and contact us if we can be of any further help with sizing.