Product Information
Delivery & Returns
Net-Tex fly control range contains highly researched and effective, long lasting formulations that are blended with conditioners and moisturisers to enhance longevity.
Further advancements have been made with our Fly Repellent Advanced formulation that will now last for three days with just ONE application.
All Net-Tex fly products are registered and approved by the Health & Safety Executive.
Advanced technology and a natural compound developed by Net-Tex now ensure that the turned out horse will live life stress free of flying insects for days on end.
Delivery
Snuggy Hoods aim to dispatch stock items within 3 business days (Monday to Friday excluding Bank Holidays) after the order was placed, subject to product availability. We will aim to dispatch Made to order items such as Jams, Sheath and Udder Covers and Made to measure items within 14 days
No orders will be dispatched on Saturday or Sunday or Bank Holidays – unless by prior arrangement at extra cost to the customer.
You must inform us as soon as possible if your parcel has been delayed or damaged in transit.
Returns & Exchanges
Your rights to return goods are protected under the EU Distance Selling Directive.
Unspoiled goods may be exchanged or refunded if returned (at customers expense) within 14 days of order along with proof of purchase. Soiled goods will not be considered for exchange or refund. This does not affect your statutory rights. Please notify Snuggy Hoods of any goods that have been damaged in transit within 72 hours of receipt or no exchange will be considered. Please dispatch goods by Recorded Post or Parcel Force and include proof of purchase and reason for exchange or refund. Snuggy Hoods will not be responsible for returned goods that are lost in transit.
Please note, goods will only be considered for exchange or refund if they are clean and dry and in new condition. P&P for exchanges will be charged at our current rate. Please try to order the correct size and contact us if we can be of any further help with sizing.